Refund policy

Returns & Exchanges

We do our best to provide detailed, accurate descriptions, measurements and estimated modern sizes. Please read the description thoroughly prior to purchase. Please contact us immediately if there is an issue with your order.

We will accept returns for store credit on most items. Items must be shipped back within three business days of initial delivery with tracking. Items must be unworn, unwashed and in original condition of when received. Store credit will be refunded for the purchase price only, shipping charges are nonrefundable. A credit code for the purchase price will be issued when the above conditions are met. When redeeming the code, use as you would any other promo code to cover all or part of your exchange order. Refunds are only available when there was a major oversight in the description of an item.

Exclusions 

• Sale items 
• Shoes - shoes are described based on visual evaluation and are not worn or tested beforehand. We only sell shoes that we believe are in good condition however, glue, leather, and heel caps on shoes can sometimes dry out, even if they are unworn, dead stock and appear to be excellent. They can often be fixed by a cobbler for a small fee if that is the case. For that reason, we cannot accept returns on vintage shoes.
• Holiday specific items - party clothes/formal wear may not be returned between Dec 1-Jan 10th.
• Any item that is stated to be non-returnable in it's listing description.
• Any item paid for by Layaway or installments; please be certain of your purchase when requesting a payment plan!

If a return is sent without meeting the above requirements a 25% restocking fee will be charged. Please read the descriptions and view all the photos thoroughly prior to making purchases.

International customers are solely responsible for any Customs or VAT taxes and fees and for taking the appropriate steps to receive their packages. International shipping typically takes 1-3 weeks, if you have not received your package within that timeframe, please contact your local Customs Agency or Postal Office with the tracking number provided to locate your package. More often than not the package is awaiting your pick-up; if it is not picked up within 30 days it may be sent back to us. Packages Returned to Sender for either non-pick-up or insufficient address often take several months to arrive back to us. If you choose not to pay for a 2nd attempt at delivery or do not reply to our requests you will be charged a 50% restocking fee as the purchased items are likely now out of season.